TERMS OF SERVICE
Last Updated: 12/10/2025
Welcome to Legal Eagle Growth (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, services, software, AI Intake Specialist, content, and related materials (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use or access our Services.
1. Eligibility
You must be at least 18 years old and able to enter into legally binding agreements to use our Services. By using our Services, you represent and warrant that you meet all eligibility requirements.
2. Description of Services
Legal Eagle Growth provides marketing tools, AI-powered intake automation, voice and chat solutions, and related consulting services designed to support law firms and professional service organizations. Our Services may include:
- AI Intake Specialist (“Jessica”)
- Call handling, data collection, and appointment scheduling
- Workflow automations and lead-management tools
- Demos, training, and onboarding support
The Services are intended to enhance business operations and do not provide legal advice, legal representation, or professional legal services.
3. User Responsibilities
You agree to:
- Use the Services in accordance with all applicable laws and regulations.
- Maintain the confidentiality of your login credentials and account.
- Provide accurate information during onboarding and use of the Services.
- Ensure your use of AI, automation, and communication tools complies with your local jurisdiction’s privacy, consent, and professional conduct rules.
- You are solely responsible for how you use the Services within your business.
4. No Attorney-Client Relationship
Using our Services does not create an attorney-client relationship between you, your clients, or Legal Eagle Growth.
Any scripts, automations, or AI responses generated by the system are informational and operational only. You are responsible for reviewing and approving any content used in your firm’s communications.
5. Third-Party Integrations
Our Services may integrate with third-party platforms such as CRM systems, call software, or payment processors. We are not responsible for:
- Third-party system availability
- Data accuracy, system outages, or errors
- Policies or terms imposed by third-party providers
- Your use of third-party tools is subject to their terms of service.
6. Fees, Billing & Refunds
Fees for Services are identified at checkout or in your service agreement.
- Payments are due as specified in your plan or invoice.
- Subscriptions renew automatically unless canceled.
- Refunds, if provided, are issued at the Company’s discretion.
- We reserve the right to suspend or terminate Services for unpaid or overdue balances.
7. Acceptable Use Policy
You agree NOT to use the Services to:
- Violate any law, regulation, or ethical rule applicable to your profession
- Mislead consumers or misrepresent your services
- Send unlawful, harmful, or unsolicited communications
- Upload or transmit malicious code
- We may suspend access for conduct that violates these Terms or threatens system integrity.
8. Data Usage & Privacy
Your use of the Services is also governed by our Privacy Policy. You understand and agree that:
- We may store and process data necessary to deliver the Services
- AI-generated responses may depend on the inputs and information you provide
- You are responsible for obtaining all legally required consents from your clients or leads before using AI-powered voice or messaging tools
- We do not sell user data
- We take commercially reasonable measures to secure your data but cannot guarantee absolute security.
9. No Guarantees or Promises of Outcome
Legal Eagle Growth does not guarantee:
- Specific business outcomes
- Increased revenue, leads, appointments, or conversions
- Results from AI automations or third-party integrations
- Uninterrupted or error-free system performance
- All results depend on your business, operations, staff, and external factors outside our control.
10. Intellectual Property
All content, software, training materials, branding, product names, and proprietary systems are the exclusive property of Legal Eagle Growth.
You agree not to:
- Copy, distribute, modify, reverse engineer, or create derivative works
- Use our materials outside the scope of your subscription or agreement
- We grant you a limited, non-transferable, revocable license to use the Services for your internal business purposes.
11. Termination
We may suspend or terminate your access to the Services if:
- You violate these Terms
- You fail to pay for the Services
- We discontinue or modify Service offerings
- You may terminate your account at any time by contacting support. No refunds are issued for unused subscription periods unless otherwise stated.
12. Disclaimer of Warranties
The Services are provided “as-is” and “as-available” without warranties of any kind, express or implied.
We disclaim all warranties including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or reliability of AI-generated content
- Use of the Services is at your own risk.
13. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, consequential, or punitive damages
- Our total liability for any claim is limited to the amount you paid us in the past 3 months
- You agree to hold us harmless from claims arising from your use of the Services, including compliance, legal, or client-communication issues.
14. Indemnification
You agree to indemnify and hold harmless Legal Eagle Growth, its owners, employees, and contractors from any claims, losses, damages, liabilities, or expenses arising from:
- Your misuse of the Services
- Your violation of laws or professional rules
- Disputes between you and your clients or leads
- Content you provide to or use with the Services
15. Modifications to the Terms
We may update or revise these Terms at any time. Changes become effective once posted. Continued use of the Services after changes means you accept the updated Terms.
16. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Los Angeles County, California.
17. Contact Information
If you have questions about these Terms, contact us:
Legal Eagle Growth
Email: [email protected]
Website: https://legaleaglegrowth.com
Last Updated: 12.10.2025
Legal Eagle Growth (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our AI Intake Specialist, or access any of our Services.
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
Name
Email address
Phone number
Business or law firm information
Chat, call, or form inputs you provide to our AI Intake Specialist
Messages, feedback, or support requests
b. Information Collected Automatically
When you visit our website or use our Services, we may automatically collect:
IP address
Browser type
Device type
Usage data (pages visited, time on site, referral source)
Cookies and tracking technologies (as described below)
c. Information Processed Through AI Tools
When interacting with the AI Intake Specialist (“Jessica”) or other AI automations, we may collect:
Conversation transcripts
Answers to intake questions
Appointment or scheduling data
Information needed to route or process your inquiry
We do not sell your data or use AI interactions to build external marketing profiles.
2. How We Use Your Information
We use the information we collect to:
Provide and operate our Services
Improve user experience and system performance
Respond to inquiries and provide support
Deliver demos, onboarding, and training
Process appointments, intake information, and workflow automations
Improve the accuracy and functionality of our AI tools
Send transactional updates related to your account or Services
Maintain the security and integrity of our systems
We may use aggregated and anonymized data for analytics, product improvements, or testing. This data cannot be used to identify you.
3. Legal Basis for Processing (GDPR Users)
If you are located in the European Union or UK, we process personal information based on:
Your consent
Performance of a contract
Our legitimate business interests
Compliance with legal obligations
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
a. Service Providers
Trusted third-party vendors who help us operate the Services, such as:
CRM systems
Call handling software
Email or SMS delivery services
Hosting providers
Payment processors
These providers only receive information necessary to perform their work.
b. Lawful Requirements
We may disclose information if required to:
Comply with applicable laws or regulations
Respond to legal requests (subpoena, court order)
Protect our rights, users, or the public
5. Cookies & Tracking Technologies
We may use cookies, pixels, tags, and analytics tools (such as Google Analytics or Meta Pixel) to understand how visitors use our website and improve user experience.
Cookies may collect:
Session data
Traffic patterns
Conversion information
Device and browser identifiers
You may disable cookies in your browser settings, though some features may not function properly.
6. AI Interactions and Call Recording
When using our AI Intake Specialist, you understand and agree that:
Conversations may be recorded or transcribed for quality, accuracy, and user-experience improvement.
AI responses are generated using the information you provide.
You are responsible for obtaining necessary consent from your clients before using AI tools or uploading personal data.
We do not use call recordings or transcripts to train public AI models.
7. Data Retention
We retain personal information for as long as necessary to:
Provide the Services
Maintain business records
Comply with legal obligations
Improve system performance
Resolve disputes
You may request deletion of your data at any time.
8. Data Security
We take commercially reasonable measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or storage is completely secure. You use the Services at your own risk.
9. Your Rights
Depending on your location, you may have the right to:
Access your information
Update or correct your information
Request deletion of personal data
Restrict or object to data processing
Withdraw consent at any time
Request a copy of your data (“data portability”)
To exercise your rights, email us at: [email protected]
10. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from minors.
If you believe a minor has provided information to us, please contact us so we can delete it.
11. Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or data policies. We encourage you to read the privacy policies of any external sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.
Your continued use of the Services after changes are posted indicates your acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
Legal Eagle Growth
Email: [email protected]
Website: https://legaleaglegrowth.com